Promotional Products

From time to time, we may offer promotional gifts or special offers. These promotions may be subject to specific rules, which will be communicated at the time of the promotion. Users are solely responsible for any tax consequences arising from participation in promotional offers.

Changes to Pricing

We may update our pricing, introduce new fees, or modify existing fees at our discretion. Where applicable, we will notify ongoing users at least thirty (30) days in advance.
However, fees may be adjusted immediately with notice in cases such as:

• changes in pricing or fees from third-party service providers;
• delays or additional work caused by the user’s failure to provide required information or meet obligations;
• changes to the user’s request, scope, or access requirements.

Refund Policy

If you are not satisfied with your purchase, you may request a refund. Refunds are assessed on a case-by-case basis depending on the circumstances and the amount of work already completed.

Where applicable, we may refund:

• the remaining unpaid balance, or
• a partial amount reflecting the portion of work not yet completed.

To request a refund, please contact us and include your order details. We will review your request and respond as soon as possible.

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